Your Bill Online or Set up a Recurring Payment:
Visit our new online
payment system at https://www.wcicustomer.com.
you already have an existing profile, please log in using your
User Name and password.
enroll as a new user, please set up a new profile. You will need
your account number and an invoice number, which can be found
on your recent bill.
accept Visa, MasterCard, American Express and checking accounts
for online payments.
NO EXTRA CHARGE to make online payments
When making an online payment through our website www.wcicustomer.com, there is no extra charge. If you are instructed to pay a surcharge to make an online payment, you are on the wrong website. It has come to our attention that third party payment companies charge WVC&R customers a fee to ensure the payment is sent to avoid any late fees or interest. Again, there is NO EXTRA CHARGE to make online payments. For any questions, please contact Customer Service at 408-283-9250.
Your Bill over the Phone with a Credit Card:
our automated phone system at 1-866-740-2455. You will need to
enter your account number and the amount you owe to make a payment.
Mail in a
check payable to West Valley Collection & Recycling. Use the
pre-addressed envelope included with your bill. Please include
the payment stub to expedite the payment process.
Pay Your Bill at our Office Located at:
1333 Oakland Road
San Jose, CA 95112
Our office hours
Monday – Friday
8 AM to 4:30 PM
and address to:
West Valley Collection
PO BOX 60248
LOS ANGELES CA 90060-0248