Pay/View Your Bill Online or Set up a Recurring Payment:
Visit www.wcicustomer.com to log in with your username and password.
- To enroll as a new user, please set up a new profile. You will need your account number and an invoice number, which can be found on your recent bill.
- NO EXTRA CHARGE to make online payments. If you are instructed to pay a surcharge to make an online payment, you are on the wrong website. It has come to our attention that third party payment companies charge WVC&R customers a fee to ensure the payment is sent to avoid any late fees or interest.
Pay Your Bill over the Phone with a Credit Card:
Call our automated phone system at 855-569-2719. You will need to enter your account number and the amount you owe to make a payment.
Pay by Mail:
Mail in a check payable to West Valley Collection & Recycling. Use the pre-addressed envelope included with your bill. Please include the payment stub to expedite the payment process.
Pay Your Bill at our Office Located at:
1333 Oakland Road
San Jose, CA 95112
Our office hours are:
Monday - Friday
8 AM to 4:30 PM
and address to:
PO Box 7428
Pasadena, CA 91109-7428