- Who
is West Valley Collection & Recycling?
ANSWER:
West Valley Collection & Recycling (WVC&R) is a joint
venture between two well established solid waste and recycling
companies in the Bay Area, Green Team of San Jose and Green
Waste. We were selected by the West Valley Solid Waste Management
Authority (Authority) to be your new service provider. The
West Valley Solid Waste Management Authority was formed several
years ago primarily to provide for comprehensive and cost
effective solid waste services to the residents and businesses
of Los Gatos, Saratoga, Campbell and Monte Sereno.
- Why
West Valley Collection & Recycling?
ANSWER:
The contract with Green Valley Disposal for solid waste, recycling
and yard waste collection expires February 28, 2007. The
Authority, in its effort to increase recycling activities
(diversion) and keep costs low, issued a Request for Proposals
in September 2005. Five companies submitted proposals and,
after extensive evaluation and several public meetings, WVC&
R was selected.
- What
are the new services?
ANSWER:
At the request of many residents, we now offer single-stream
recycling in a cart that is easy to maneuver and take to the
curb.
We provide
a permanent drop off site for Universal Waste and E-Waste
for residential customers. You may bring the items to WVC&R’s
processing facility by appointment.
We
are picking up your garbage and green waste in one split-body
vehicle. This will mean less traffic in your neighborhoods,
less noise and less wear and tear on your streets.
- Why
are all services at the curb and not on the premises?
ANSWER:
One of the ways of keeping costs down was to automate the
collection process for garbage, recycling and green waste.
In order for the trucks to pick up the materials without driver
assistance, the carts must be placed at the curb. Automation
saves time and minimizes driver injuries due to heavy lifting.
- Why
are we switching from recycling tubs to carts?
ANSWER:
Automated collection of recyclables requires the materials
to be placed into a cart. In our efforts to increase participation
in the recycling programs and to meet residents’ requests,
we have gone to single-stream recycling. All materials will
be placed in one cart. WVC&R will sort the materials
at their Material Recovery Facility.
- What
are the new green waste services?
ANSWER:
Each resident may use up to three 95 gallon carts at no additional
charge and the carts will be serviced weekly. The automated
collection process requires the green waste material to be
placed into a cart. We will not be able to pick up extra
bags or bundles set on the ground. Based on past levels of
green waste collected, it was determined the three carts should
be adequate for the majority of the residents.
- Is
there on premise service?
ANSWER:
Yes, on premise service is available for disabled residents.
To qualify you must provide a current certificate from your
doctor.
- Will
there be an annual clean-up?
ANSWER:
Yes, you will be notified by mail two weeks prior to your
annual clean-up date. You will be able to put approved items
curbside. Call customer service or check the website for
detailed information on what items will be accepted.