ANSWER:  West Valley Collection & Recycling (WVC&R) is a joint venture between two well established solid waste and recycling companies in the Bay Area, Green Team of San Jose and Green Waste.  We were selected by the West Valley Solid Waste Management Authority (Authority) to be your new service provider.  The West Valley Solid Waste Management Authority was formed several years ago primarily to provide for comprehensive and cost effective solid waste services to the residents and businesses of Los Gatos, Saratoga, Campbell and Monte Sereno.

ANSWER:  The contract with Green Valley Disposal for solid waste, recycling and yard waste collection expires February 28, 2007.  The Authority, in its effort to increase recycling activities (diversion) and keep costs low, issued a Request for Proposals in September 2005.  Five companies submitted proposals and, after extensive evaluation and several public meetings, WVC& R was selected. 

ANSWER:  At the request of many residents, we now offer single-stream recycling in a cart that is easy to maneuver and take to the curb.

We provide a permanent drop off site for Universal Waste and E-Waste for residential customers. You may bring the items to WVC&R’s processing facility by appointment.

We are picking up your garbage and green waste in one split-body vehicle.  This will mean less traffic in your neighborhoods, less noise and less wear and tear on your streets.

ANSWER:  One of the ways of keeping costs down was to automate the collection process for garbage, recycling and green waste.  In order for the trucks to pick up the materials without driver assistance, the carts must be placed at the curb.  Automation saves time and minimizes driver injuries due to heavy lifting.

ANSWER:   Automated collection of recyclables requires the materials to be placed into a cart.  In our efforts to increase participation in the recycling programs and to meet residents’ requests, we have gone to single-stream recycling.  All materials will be placed in one cart.  WVC&R will sort the materials at their Material Recovery Facility.

ANSWER:  Each resident may use up to three 95 gallon carts at no additional charge and the carts will be serviced weekly.    The automated collection process requires the green waste material to be placed into a cart.  We will not be able to pick up extra bags or bundles set on the ground.  Based on past levels of green waste collected, it was determined the three carts should be adequate for the majority of the residents.

ANSWER:  Yes, on premise service is available for disabled residents.  To qualify you must provide a current certificate from your doctor.

ANSWER:  Yes, you will be notified by mail two weeks prior to your annual clean-up date.  You will be able to put approved items curbside.  Call customer service or check the website for detailed information on what items will be accepted.