Contact Us
We're here to help!
West Valley Recycles is committed to providing exceptional collection services and supporting our customers.
If you have questions about new or existing services for your home or business, our team is ready to assist.
- Missed Pickup
If your collection is not completed by 6:00 p.m. on your scheduled service day, please contact our Customer Service team immediately at:
408-283-9250 TTY: 408-209-5503
408-283-9250
TTY: 408-209-5503
Customer Service is available Monday through Friday from 7:00 a.m. to 6:00 p.m. Voicemails left after hours will be retrieved and responded to on the next business day.
- By Email:
West Valley Recycles
CustomerService@WestValleyRecycles.com
West Valley Solid Waste Management Authority
Authority@WestValleyRecycles.com
- By Phone:
During business hours, 7:00 a.m. to 6:00 p.m. Mon-Fri
(408) 283-9250
TTY: (408) 209-5503
- By U.S. Mail:
West Valley Recycles
1333 Oakland Road
San Jose, CA 95112